About Frame:

Frame is the future of software distribution. It allows users to be productive from anywhere, by letting them run any desktop applications on any device. To make that possible, we've developed the world's first cloud platform to run any software in a browser.

Hailed as "the future of computing in the post-PC era," Frame (fra.me) is a revolutionary visual cloud platform for your Windows apps. Our customers range from startups and schools to major companies like Adobe: we let them run all their Windows apps directly from the cloud with no code changes required.

About the Role:

We are looking for a self-driven Solution Architect who has experience supporting AEC/EPC designers and their applications with a solid background in virtualization technologies. This Solution Architect will work closely with customers and our development team to extend, tune and evangelize how the cloud is enabling a faster, more streamlined workflow across the AEC/EPC industries. A big part of the role will be to work closely with customers to ensure their success as they transition their workflows to the cloud.

This role includes proposing new solution architectures and working with clients through evaluation and deployment to ensure Frame’s technology exceeds expectations along the way. We are looking for both a strong technical background with experience in IT infrastructure and networking in the AEC/EPC space and excellent customer-facing skills.

Key Responsibilities

  • Work with customers to scope project goals and requirements, identify potential new features, and spec new features for development.
  • Own and drive customer onboarding from initial technical engagement through to production.
  • Evangelize and continue to define how our platform can be extended to meet workflow specific needs in the AEC/EPC space.

Requirements

  • Undergraduate technical degree in IT, computer science, or engineering
  • Demonstrated ability to work in consultative pre-sales engagements with executive IT leaders
  • Experience in leading IT for enterprises running 3D architectural design applications (Autodesk Revit, Bentley Microstation, etc.)
  • Technical acumen to work across domains to identify & root cause issues
  • Experienced in networking and VPN configuration/debugging, in Windows Domain setup/management/debugging and in deploying & supporting VDI or DaaS solutions
  • Deep understanding of AEC/EPC applications and workflow needs
  • Excellent verbal communication skills
  • Proven ability to write clear design/requirements and statement of work (SOW) documents
  • Dynamic presentation and customer interaction skills
  • Ability to travel up to 20%